DStv Kenya packages, prices, & customer care contacts 2018

DStv is the OG of pay tv and the oldest service provider known to Kenyans. It was here long before GOtv, Zuku, and others rewrote the gospel of pay tv.

DStv is a brand of Multichoice, a video entertainment and internet company operating in Africa. This digital satellite tv service has been around since 1995 and for long, it claimed the biggest share of the Kenyan market.

Not anymore.

Things are totally different today. We have options. We can opt for pay tv services that suit different lifestyles and/or pockets. Let’s just say that these “other” options have been quite attractive. Owing to this, DStv has continually fought to regain lost leadership in the local pay television market share.

In a bid to beat rising competition from other players in the sector, the direct broadcast satellite service has over the years revised its channel numbers and prices. The most recent being in September 2017 when the prices were slashed.

GOvt, Zuku, and Startimes claim a bigger market share at the moment. Their prices are lower compared to that of DStv and this may explain the high subscription numbers. Of these, GOtv packages seem to be the most attractive.

Current DStv packages, prices, channels:

Package	Channels	Price
DStv Access	71	Ksh. 950
DStv Family	87	Ksh. 1,900
DStv Compact	106	Ksh. 3,200
DStv Compact Plus	113	Ksh. 5,200
DStv Premium	128	Ksh. 7,900

DStv Kenya Contacts

Tel. number: +254 711 066 000, +254 (20) 4236 000

USSD: *423#

Facebook: DStv

Twitter: @DStv_Kenya

email: mchoice@ke.multichoice.com

DStv Decoder

To get started with DStv, you will need Ksh. 5,200. With this, you get HD decoder, dish kit, installation, and one month DStv Company subscription.

To continue enjoying your favorite shows and movies after the one month, you will be required to renew your subscription. You are free to subscribe to a package of your choice.

Paybill and Payment options

Multichoice offer several payment options. The first is M-Pesa using the paybill number 444900.

You can also pay via CraftSilicon using VISA or MasterCard.

You can also pay via bank apps. To pay for your DStv subscription log onto your mobile banking application and follow the prompts. Banks that support this include KCB, I&M, NIC, CBA, Barclays, DTB, and CBA.

Alternatively, if you have got an extra joule of energy, you can visit multichoice offices and make a payment.

Below are the offices and open hours:

Westlands, Off Karuna Road behind Sarit Centre

Weekdays – 8am – 8pm
Weekends – 9am – 5pm
Public holidays – 9am – 3pm

Greenspan shopping mall, Donholm

Weekdays 8am – 7pm
Weekends – 9am – 7pm
Public Holidays – 9am – 3pm

T Mall, along Langata/Mbagathi Way, Ground Floor next to Tuskys Supermarket

Weekdays – 8am – 9pm
Saturdays – 9am – 9pm
Sundays – 9am – 7pm
Public Holidays – 9am – 3pm

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