Tala loan app frequently asked questions

By now, Tala loan app is not a new name in Kenya. A significant percentage of Kenyans, mostly the young have used this app at least once.

Regardless, there are some questions that keep coming up. It is only fair that we attempt to answer that so that users can be informed and be able to make informed decisions.

Here are top 5 FAQs about Tala loan app

Tala app download Kenya

Click here to download the app.

Tala app for iPhone?

For now, the app is only available to the Android platform.

Tala loan applications form?

There is no form really. You cannot download a form to request for a loan. The loan application process is completed within the app.

To apply the process you have to download their application from Google Play and enroll as a customer.

Once you download Tala, they will ask to scan your M-Pesa SMS and other information in order to verify your identity and creditworthiness. In some cases, the application may gather additional information from your telephone which they will use to process your advance.

During the enlistment, you will be required to answer a few questions. Note that you should answer the inquiries accurately since the answers will determine whether your request goes through.

Tala contacts

You can get in touch with the tala staff send a message via in-App chat or SMS number 21991 (Safaricom line). You can also contact them via Facebook or email hellokenya@tala.com

I get the message ‘oop something wrong’

The first solution would be to clear the play store cache and restart the device. If this does not work, uninstall and re-install Tala loan App. While doing so kindly ensure you are using strong internet connection.

In case of other questions, contact Tala via their official channels.

funding