Zuku packages, prices, payments & customer care contacts 2018

The presence of several pay tv service providers in Kenya almost leaves us spoilt for choice. We have several options to choose from. Today, we take a look at one of those options: The Zuku tv services.

Zuku is now a household name in Kenya. The Wananchi Group entertainment brand is among pay tv services providing quality and affordable satellite tv entertainment.

This pay tv service operates in a competitive market where other major services such as GOtv, Startimes, DStv Kenya, and Bamba TV are fighting to expand their market share. Luck has not been on everyone’s side as others are fighting to stay afloat.

One of the major differences between these pay tv service providers and Zuku is the way they operate. While other decoders require a normal aerial to function, Zuku is a satellite TV, meaning that you need a satellite receiver to access their channels.

Zuku Kenya TV packages & Prices

They also offer the Asian Standalone package at Ksh. 1, 150 and comes with 26 channels

Related: Current GOtv Kenya packages, prices, & customer care contacts 2018

Payment options & M-Pesa paybill

Zuku Kenya offers you several convenient ways to make payments. These include mobile money transfers such as M-Pesa, Airtel, Visa Cards, direct bank deposits, M-Banking, and also Eazzy Banking App.

Payment is easy; their M-Pesa Paybill number 320320.

Related: GOtv M-Pesa paybill number and payment process (2018)

How to pay for Zuku via M-Pesa

• Go to M-PESA on your phone
• Select Pay Bill option
• Enter Business no. 320323
• Enter your Zuku accounter number in account code
• Enter the Amount
• Enter your M-PESA PIN and Send
• You will receive a confirmation via SMS
• Payment reflects on Zuku within 15 minutes

Here’s how to pay via other mobile money services:

Pay via Airtel Money

• Go to Airtel ->airtel money option on your phone
• Select make payments option
• Select pay bill option
• Select OTHER
• Enter business name ZUKUSAT
• Enter Amount
• Enter your PIN
• For reference enter your Zuku account number
• You will receive a confirmation SMS and email from Zuku.
• Payment reflects on Zuku within 15 minutes

Pay via Equitel

• Go to Equitel on your phone
• Select my Money option
• Select send/Pay option
• Select the account you wish to pay from
• Select others and Enter Business no. 320323
• Enter account code
• Enter the Amount
• Enter your Equitel PIN and Send
• You will receive a confirmation via SMS
• Payment reflects on Zuku within one hour

Bank payment can be made in all Equity Bank branches countrywide. Here are the details:

• Bank account name: Wananchi Group (K) Ltd.
• Account number which is 0180290281503
• Branch: Community Corporate

For credit or debit card payment, click here.

To learn more about Zuku payment options and processes, visit the Zuku payment section.

Zuku Kenya customer care contacts

Tel. number: 0205-200-025 / 0703-010-000

USSD: *423#

Facebook: Zuku Official

Twitter: @ZukuOfficial

email: customercare@zukutv.co.ke

Physical address: 

Gateway Business Park Block E,
Next to Parkside Towers
Mombasa Road, Nairobi, Kenya

Related: DStv Kenya packages, prices, channels, & customer care contacts